Refund policy

I gladly accept returns on ready to ship yarns and fibre.
Just contact me within: 10 days of delivery
Ship items back to me within: 10 days of delivery
Items must be returned in the condition they were received.

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders, this includes Dyed to Order
Digital downloads
Items on sale

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition and packaging that it was shipped in, the buyer is responsible for any loss in value. You are responsible for return shipping expenses, unless an error was made on my part. Shipping charges will not be refunded.